Depending on the version of the Microsoft Exchange server that you would like to connect to it is required to make sure that an additional package is installed that provides this functionality.
For Microsoft Exchange 2007, 2010 and newer it is recommended to use the package evolution-ews.
For older versions of Microsoft Exchange, or if evolution-ews does not work well for you, try evolution-mapi. It uses Microsoft's Messaging API which is also used by Microsoft Outlook. However, evolution-mapi requires installing OpenChange and Samba 4, and is not as performant as evolution-ews.
If you are unsure which Microsoft Exchange server version is used, you may want to contact your system administrator for more information.
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