Managing Sent Items

You can manage your sent items for GroupWise email only if the recipient is located on the same GroupWise system as you.

7.8.1. Confirming Delivery of Items You have Sent

Evolution provides several ways for you to confirm that your item was delivered. You can easily track message status of any message you have sent. For example, you can see when an email was delivered and when the recipient opened or deleted the email.

Track an Item You Sent:

You can check the status in the Message Status window of an email you have sent.

Receive Notification When the Item is Opened or Deleted:

You can receive notification when the recipient opens or deletes a message. For information, see Requesting a Reply for Items You Send.

Request a Reply:

You can inform the recipient that you need a reply to an email. Evolution adds a sentence to the item stating that a reply is requested and changes the icon in the recipient's Mailbox to a double arrow. For information, see Requesting a Reply for Items You Send.

7.8.1.1. Enabling Status Tracking

  1. In the Compose Message window, click Insert > Send Options.

    Select Status Tracking.

  2. Select the check box next to Create a sent item to track information.

  3. Select any of the options given (Delivered, Delivered and opened, All information).

    Based on this selection, you can view the status of the send message in the Sent Items folder.

    For more information, see Checking the Status of an Item You Have Sent.

  4. (Optional) Select the check box next to Auto-delete sent item to automatically delete the sent item from the Sent folder.

  5. Under Return Notification, specify the type of return receipt you want.

  6. Кликнете на „Креирај“.

7.8.1.2. Checking the Status of an Item You Have Sent

  1. Right-click an email in your Sent folder, then click Track Message Status.

    With Message Tracking, you know when the item reaches the recipients or is read by them. You also know exactly who received your message, who read your message, and who deleted it and when.

7.8.2. Changing the Priority of an Email

  1. In the Compose Message window, click Insert > Send Options.

  2. Select the priority for your sent message from the given three options (Normal, High, Low).

    The small icon next to an item in the Mailbox is red when the priority is high.

  3. Кликнете на „Креирај“.

7.8.3. Requesting a Reply for Items You Send

  1. In the Compose Message window, click Insert > Send Options.

  2. Click Reply Requested, then specify when you want to receive the reply.

    When convenient:

    Select this option to allow the recipients to reply at their convenience. If you select this option, Reply Requested: When Convenient appears at the top of the message.

    Within days:

    Specify the number of days by when you need a reply.

  3. Click Set Expiration Date, then specify the number of days for this message to remain in the recipient's Inbox.

  4. Кликнете на „Креирај“.

7.8.4. Setting Message Delivery Options

You can delay the delivery of an individual message by having it held in the Outbox for a specified time.

  1. Click Delay message delivery.
  2. Use the Date and Time options to specify how long the message should remain in the Outbox before it is sent to the recipient.
  3. Кликнете на „Креирај“.

7.8.5. Displaying Sent Items

  1. Click the Sent Items folder in the Folder List.

All sent items reside in this folder unless you select a different folder for sent email in the account editor default settings. For more information, refer to Changing Default Folder for Sent and Draft Items under Default Settings.

7.8.6. Delegating an Item

  1. In the Calendar, right-click the meeting or appointment you want to delegate.
  2. Select Delegate Meeting, then select the contacts you want to delegate the meeting/appointment for.
  3. Кликнете на „Креирај“.

Each contact gets a copy of the appointment or meeting.

7.8.6.1. Enabling Status Tracking

  1. In the Compose Meeting window, click Insert > Send Options.

    Select Status Tracking.

  2. Select the check box next to Create a sent item to track information.

  3. Select any of the options given (Delivered, Delivered and opened, All information)

    Based on this selection, you can view the status of the send message in the Sent Items folder.

  4. (Optional) Select the check box next to Auto-delete sent item to automatically delete the sent item from the Sent folder.

  5. Under Return Notification, specify the type of return receipt you want.

  6. Кликнете на „Креирај“.